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RelaxBirmingham is committed to providing a safe and professional environment for all clients and staff. We have a zero-tolerance policy for any form of inappropriate behavior, including but not limited to sexual harassment, advances, comments, or gestures.
Clients who engage in any form of inappropriate behaviour will have their session terminated with no refund. Furthermore, they will be prohibited from scheduling future appointments at RelaxBirmingham.
Our therapists reserve the right to end any session if they feel uncomfortable or threatened by a client's behaviour. We prioritise the safety and well-being of our staff and clients above all else.
We appreciate your cooperation in upholding these standards and maintaining a respectful environment for everyone.
Thank you, relaxbirmingham
Clients must communicate any health conditions or preferences before the appointment. RelaxBirmingham are unable to proceed with clients who have the following health conditions:
Please provide 24 hours notice if you need to cancel or reschedule your appointment.
Appointments cancelled within 24 hours of the scheduled appointment time will be subject to 50% of the session cost. Failure to attend the appointment without any notice will result in a charge equivalent to the full session cost.
Please be on time for your appointment to ensure you receive the full duration of your scheduled session.
If you are late, your session will be adjusted to accommodate other scheduled appointments
We adhere to strict hygiene and sanitation protocols to ensure a clean and save environment for our clients.
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